FAQs

Do you accept my insurance?
We accept any and all dental benefits as long as you don’t HAVE to select your dentist out of a book. If you just give us a quick call at 608-437-5564, we can verify that information. We also offer the services of filing your benefits and waiting for the insurance portion for services rendered. Our computers constantly update estimated co-payments. We may see other patients who are covered by your same company or group plan.

How much is:______?
It is very difficult to determine that without seeing you. More importantly, there are many choices from which to choose for any procedure. Feel welcome to take advantage of our no-charge, ten minute consultation offer where we can diagnose, give you options, and help you decide on your specific wants.

What can I do without dental insurance?
Our office is not “geared toward” dental insurance. We operate mindful, yet independent of benefits when they’re applicable. Only about half of our patients have dental benefits, so we’re used to helping simultaneously with people’s physical, mental, and financial comfort. We offer accounting discounts for paying at the time of services or the ability to spread out payments for a full year without interest.
How often do I need to see my dentist?

That truly depends on your dental health. We seek to take care of our patient’s dental needs in the easiest way that will work for the long term, sort of like planning for retirement. Having an initial plan for how to have a disease-free and easily sustainable dental health is a good idea. Maintaining the health of attachment of the gums to the teeth (which protects the bone – which hold the teeth in) and practicing “early detection” of tooth problems steer our recommendations and your decision of how often you’re seen in our office.

Do you remind me when I need an appointment?
Yes, we can. We’ve also found that in these days of telemarketing many people prefer not be bothered with that extra phone call, are often times not home to receive a confirmation call, and/or prefer not to be called at work. We can consider making the appointment your confirmation, confirm via phone (at home or work), or confirm via email. It’s your choice.

At what age should I first take my child to the dentist?
Generally, around age 3. Certainly, if there has been any sort of trauma to the teeth or face, it may be a good idea to bring your child in earlier. One very effective way of introducing your child to a positive dental experience is to bring him or her in to watch a parent or older sibling during a cleaning appointment, to familiarize them with us (see who we are) and this setting (see exceptional details of our facility). We can easily take extra time to let them “ride in the magic chair” and play with the “tooth toys”, etc. We’re dedicated to improving the dental experiences of future generations; hence, technology and empathetic awareness make that possible.

Do you have a question not listed here?
If your questions are not answered in the above FAQs please use this email hotlink: heather@familydentalcarellc.com. Ensuring that we don’t miss your email, mistaking it for spam, please type “Questions regarding Family Dental Care” in the subject line. Feel free to call us at 608-437-5564, or come by to meet us and take a tour at 522 Springdale Street.

Feel free to call our office with further questions or to set up a 10 minute no-charge consultation to discuss your need. You can speak with Tena or Heather at 608-437-5564